Club Terms & Conditions
General Terms
The club is owned and run by members led by an elected and unelected group of volunteers in a committee. Members are expected to respect this set up and reflect this in their own behaviour by treating the club facilities with respect and taking responsibility for its security and upkeep.
Facilities are used for the participation in our sports and social activities only.
Safety is paramount and members are expected to be vigilant and challenge fellow members and other visitors when on our premises. Members and visitors are asked to familiarise with our safeguarding policies and keep all access codes to themselves and do not share even if people ask and appear to be authorised members or visitors as codes are available to all members.
Club access
The code(s) to access the club/padel courts etc are displayed on the homepage of the members portal that you will gain access to once you’ve purchased / renewed a membership. Please never pass these codes to anybody.
Membership payment
To join as a member, you will need to pay the relevant joining fee and the remainder of the month that you join in, and set up a card for your monthly payments. If your payment fails you will be unable to use the club until you have paid your membership fee, you will receive notice if your payment has failed.
Membership Cancellation
If you would like to stop your membership, please e-mail info@harboroughsquash.co.uk and remove your payment card. You will be a member until the end of the month that you cancel in and can use the club until then. If you wish to re-join the club you will need to pay a joining fee again.
Social events
We have lots of social events at the club from club nights for all sports and all levels, casino nights to glow in the dark padel and competitions for all player levels. You can view all events on the Calendar once you are logged in.
Volunteers
The club is mainly run by volunteers – if you would like to get involved please e-mail info@harboroughsquash.co.uk with the sort of thing you would like to help with. As we are volunteers please help us by leaving the club as you find it.
Safeguarding
We follow England Squash and the England Cricket Board’s Safeguarding & Equality Policies:
Squash – Safeguarding Children & Young Adults
Squash – Safeguarding Adults
Squash – Equality Policy
Cricket – Safeguarding Children
Price increases
Membership price reviews happen on the 1st April each year and will be communicated by email or other media at least 1 month prior.
Rackets memberships
Booking and cancelling courts
All courts must be booked and cancelled via the members portal accessed at https://harboroughcsc.helloclub.com/login. If you need to cancel your court please do this as soon as you know in fairness to other members.
Guests/Non-members
You are welcome to bring guests to play in off peak times for £8 per person per session. Book via the website as normal, add guest(s) to your booking and pay the fee. Feel free to bring social (non-playing) guests to the club without charge. ALL guests must be added to a booking and paid for in advance.
Under 19’s
All under 19’s must wear goggles on squash courts. We welcome and encourage junior members at the Club but in line with our Safeguarding policy children under the age of 14 are not allowed to be left at the Club unsupervised.
Equipment
For the squash courts, please wear non-marking, clean shoes that are not used outdoors. Goggles are recommended for all members playing on the squash courts. On Padel courts a wrist strap must be worn at all times whilst playing.
Leagues
All levels of members are welcome to join the leagues for Squash, Racketball or Padel Tennis and it is a great way to get to know other players of a similar level. The leagues renew every month (two months for Padel) and you can join or leave the leagues once you are logged in to the members portal.